Absolutely fantastic service experience. Tona and the entire team at BMW of Bridgeport do such a great time of maintaining my vehicle all while accommodating my busy schedule. Quick, convenient and done right, I can’t recommend them enough!
Always great customer service !!!
The entire team at BMW of Bridgeport was outstanding. My car overheated in Fairfield on my way home to Massachusetts. I called this dealer as they were the closest to where I broke down. They told me they would stay until the car got there and they gave me a ride to the train station so I could get home. Tony from the service department took over and has the car fixed and ready to go in a few days. They even came and picked me up at the train station on my return from Massachusetts. Incredible customer service! Thank you to the entire team!
This dealership and their other location in Ridgefield are wonderful. Great service, nice people very professional in every way. They communicate any and all charges and recommendations before performing any services.
It takes a team to deliver great customer experience and it takes a great team to deliver consistently on this in every customer interaction. I am happy 100% of the time when I leave the service department at BMW Bridgeport. My most recent experience involved impossibly fast turnaround on a part that was not in stock. The team got me in and out the same day AND in the comfort of a nice loaner. When faced with some push back from me it was met with professionalism, courtesy and mutual respect. Mike, John, Tona and Bernard (Plus a many others whose names I did not catch) demonstrate a comitment to customer satisfaction that is not found at any other dealership.
Service is always excellent
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