It takes a team to deliver great customer experience and it takes a great team to deliver consistently on this in every customer interaction. I am happy 100% of the time when I leave the service department at BMW Bridgeport. My most recent experience involved impossibly fast turnaround on a part that was not in stock. The team got me in and out the same day AND in the comfort of a nice loaner. When faced with some push back from me it was met with professionalism, courtesy and mutual respect. Mike, John, Tona and Bernard (Plus a many others whose names I did not catch) demonstrate a comitment to customer satisfaction that is not found at any other dealership.
Service is always excellent
He was very professional and helpful. The best experience I have had at BMW.
Paul, Victoria, and the rest of the team are absolutely incredible, and their rates and of course the product are amazing as well. Would absolutely recommend to anyone looking for a luxury car!
The service team is always professional and this is why I am a loyal bmw driver and will purchase or lease my next vehicle here.
Excellent service!!!! Great staff, amazing experience.
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